FAQ

Frequently asked questions

Everything you need to know for patients and healthcare organizations.

Patient FAQ

Is ClearPath GI really free — permanently?

What information do you collect to enroll?

Who is eligible to enroll?

Can clinics or organizations see my personal information?

How do reminders work?

What if my doctor gave me a different interval than the options listed?

What if I have my colonoscopy and need to update my record?

Do I need an app?

How do I delete my account?

Is ClearPath GI a medical provider?

What types of organizations can partner with ClearPath GI?

What exactly do organizations see in the dashboard?

Can we contact patients directly?

What does 'ZIP exclusivity' mean — can competitors purchase our ZIPs?

Is there an integration with our EMR or scheduling system?

How are role permissions structured in the organization portal?

What if we want to partner but are not yet ready to subscribe?

We respond personally to every inquiry. For organizations, we can schedule a call and walk you through the dashboard live.